You cannot paste images directly. Therefore, I am assuming that the cold water line I am asking about feeds the cold water into the bottom of the Alde …   Pasted as rich text. If he does, he'll tell you. 3020 A. If heat is there the "hot" water will be hot. Apologies Xtrailman that's me confusing things! Truma Aventa Comfort air- Engine Pre-Heat is enabled, but may conditioning unit is connected, but or may not be active. Subject: Problem with Alde heating : Gets involved Posts: 285 Location: Surrey - 2017 2.3 150hp Fiat Burstner IT734. Remember Alde recommend you use the G13 or G12++ Antifreeze (meeting VAG G12++ or G13 specification) in your caravan or motorhome as it is a premium mixture and has a much longer 5-year life. Alde 3010 and 3020 models should have F-type fuses fitted from the factory. Truma began building a best-in-class service network that now stretches across most of Europe and they are continuing that tradition in North America. If so then the pump is not being effective; either it is not told to work, it can't spin. Bays 13 & 14 July 2019 in Battery/Electrical & Solar . Technical support may request your boiler model number and serial number. My initial concern over the performance of the heating was that on my old van I could hear the pump in the header /expansion tank working, but on my new van there has never been any indication the pump in the header tank works but apart from the sudden temperature drops the radiators warmed up. Hill walking. I've replaced one of those maybe 4 or 5 times in 3 years. SC0653-13 and which have E5 labelling for installation in vehicles according to R122 and R10. This manual is approved for Alde Compact 3020 heaters which are installed in a vehicle accor-ding to CE 0402 No. Upload or insert images from URL. ... we recommend using source. If it's the header tank type, then it'll be obvious just by removing the pump from the header tank that it's not working. Citroen A series cars. I have booked an appointment with my dealer but I can't get it there until the end of Feb so was hoping there was something simple I could look at myself. Alde Compact 3020 Alde Compact 3010 Alde Compact 3000 Alde Comfort 292x Electric heater Others Retail packaged products Additional accessories Display materials Show filters Load more Alde – The King of Comfort. IMO you need an Alde trained engineer, unlikely to be your dealer. If it is an airlock the cure is pretty simple to fix DIY but needs a methodical approach or the easy prime kit Alde sell. regulator is enabled. Alde Compact 3020 PS Alde Compact 3010 Alde Compact 3000 Alde Voice Control Alde Smart Control Alde Flow Alde Comfort 2928 Alde Comfort 2925 Alde Comfort 2923 Alde Comfort 2921 Alde Comfort 2920 Alde 2900 / 2910 Electric heater Engine heat exchanger … '18 320 S , pitched axle, 3020HE; PNW based I had a problem with Alde 3020 with the pump not working. Checking the BOM for the 2016 Buccanneer models with underfloor heating, we can see that they have the 12 V inline pump mounted on the side of the 3020 Compact HE boiler. —3010 and 3020-series Quite a succinct problem. Technical. in a wardrobe or stowage space, or installed outside in any storage area or in a space between floors. 2019 Coachman VIP 565 with powertouch evo movers. 3020. if you are sure of that then it is not an air lock issue [unfortunately]. The heat source comprises an LPG boiler with a 120-volt immersion heater, which heats a liquid mixture consisting of water and glycol. You can post now and register later. Quote; Report; Like; I’m hoping someone can advise me. Opening hours Alde Compact 3020 PS Alde Compact 3010 Alde Compact 3000 Alde Voice Control Alde Smart Control Alde Flow Alde Comfort 2928 Alde Comfort 2925 Alde Comfort 2923 Alde Comfort 2921 Alde Comfort 2920 Alde 2900 / 2910 Electric heater Engine heat exchanger 2968 Gas … Truma Service Centers are now available and also offer mobile service. it may be worth checking yours. if the burner is running then it will be getting hot too. I will try the hot water tomorrow and update. 2020 VW Touareg R line towing 2019 VIP 565 with powertouch mover. Elkhart, IN 46514. × Phone your dealer, he might be able to point you in the right direction! Alde 3020 kaasukäytöllä toimii kuten Risto kuvailee. The electrical elements, of which there are two, have the Alde filling pump which quickly both fills and bleeds the an output of 1kW and 2kW respectively. If you are going to attempt a DIY prime to get rid of the air lock(s) then you will be in a better position if first you can get somebody here to tell you where ALL the bleeders are located. I have a 2 year old Swift Conqueror with a pump that failed. If the pump is not running heat even if there will not be distributed. We've recently taken ownership of a new motorhome which has the Alde 3020 heating system rather then the Truma we are used to. More than 700 service locations throughout the world. Anyone else had any problems with their circulation pump and Alde after service? 3928 Anchuca Dr. Alde International Systems AB is a world-leading company which develops, produces and markets heating systems for caravans and motorhomes. If contacting us about an Alde system fitted in a caravan or motorhome, please include the make, model and model year. Just picked up our new 320s , and noticed that the Alde 3020 display could possibly be set up to register an external temperature reading on the display ? On Alde UK's web site are listings of their engineers throughout the UK. On my unit ALDE 3020 there is a screen which identifies the system errors and from that one can consult the manual and try to troubleshoot from that. These can be obtained from the boiler’s technical data label or service card. All manuals are available to download or print under ”Manuals and documents ". Just a thought, in addition to the advise already provided, check that the correct pump is selected on the panel, it may be set to expansion tank pump instead of boiler mounted pump. It may have leaked out or been drained by accident. If you have a camper with the Alde 3010 and camp in altitudes north of 5,000-feet above sea level, you may experience some clanging noise. Powered by Invision Community. Tel: +1 (877) 860 9814, Find out more about Alde & Truma Service Center. Cheers Ian DBSS is offline × The boiler mounted pump speed is adjustable check it has not been turned all the way down, difficult to see but setting in mid position would be a good place to start. caravantalk. Tandem Man I was typing my response when you replied so missed your suggestion. That's why I suggested you check which pump has been "selected" on the panel, if the expansion tank pump is selected then the boiler pump will not run. Alde does not require owners to add AF to the Alde. We then got two warnings "Panel 1 failure" & "Panel 2 failure" on the control panel. These instructions are approved for the The pump will only start once the tempe- 4. Restore formatting, × For older boilers such as Alde Compact 3010 and 3020, Alde Flow acts as an extra, 6-litre, hot water tank. The issue from this weekend seems to be related to the multi speed pump on the boiler which has now stopped working meaning I don't get any heat at all to the radiators. I have also checked the breakers which are okay and the variable speed setting on the pump is set to 2, there is also fluid in the header tank. Monday – Friday 8 a.m. – 5 p.m. We usually respond within 48 hours on working days. For some unknown reason the control panel had changed the pump settings. I did ask the dealer for advice and they were reluctant to offer any without seeing the van, hence I booked it in. Coachman Vision 450/2 ( towing at about 77% ). Does that, yield any further info for us to work with? For some unknown reason the control panel had changed the pump settings. Lakeland, FL 33811, Truma Service Center As it worked previously and I haven't ever been into that section of the menu I'm not sure it was ever selected so I don't know whether it should be ticked or not? At that time we were purchasing a new caravan at the November show and spoke to an Alde representative who assured us the pump was under warranty and it would be paid for. If you do not select a recipient your email may not pass filters on the mail server. In the second half of 2018, we switched over from the Alde 3010 to the latest model – the Alde 3020. reading,& TV! Started 9 hours ago, Copyright Alphaquad Ltd   Your link has been automatically embedded. Posted on 26/12/2017 07:37. SC0653-13 and which have E5 labelling for installation in vehicles according to R122 and R10. Nick J If you check the Standby Screen on the Alde touchscreen control panel, the electric plug symbol (230 V power supply detected) is probably not showing in the upper right corner. You should hear the boiler mounted pump, mine on speed 2 makes a whining noise. The heating has been questionable since our first trip, initially the under floor worked a treat and although the radiators got warm there seemed to be very little heat circulating, there also seemed to be the odd occasion where the van cooled down significantly despite the temperature being below the set level and the circulation pump symbol being on. You can find us at some of the world’s leading trade fairs – or maybe when you’re staying in one of the fabulous recreational vehicles available on … So you have two pumps?One for the floor heating and the other for the central heating? I do not have the Alde 3010 model, but rather the Alde 3020. 2 Diesel Manual, (With smelling clutch) Glittering Metal (Metallic Grey) dragging a 2020 Coachman VIP 520 with a Powrtouch Evolution Motor Mover (Towing @ 80. 2018 Range Rover Sport AB,  2015 Buccaneer Cruiser. Thinking that would be a very nice feature to have ! Are we talking header tank pump or the multi speed type pump on the boiler? I found the guys at Alde, (Joakim especially), more than helpful, They are still testing my control unit since last year as I was experiencing the battery back up failing, he even arranged to have a replacement back up sent out to me to test without asking, they are really the guys to talk to. —3020-series On the Alde touchscreen control panel, from the Main Menu go to Settings (spanner or gearwheel icon)> Up Arrow> Installed Accessories. Need help quickly? Foreign travel. Really like it, especially the Alde 3020 heating system which is really efficient and effective ... once its running. But, if you will not use the Alde, then it’s all good with adding x brand AF. Finding the reason might need further investigation by your dealer. National regulations must be There was hot water in the tank but this could have been still hot from when the heating was working. Enjoying life in the slower "retired" lane. Tunnissa tulee helposti kymmenisen "kierrosta". This weekend the heating just stopped working, the circulation pump symbol is on but there is no heat in the system. This is the more sensitive type of fuse, and provides maximum protection while the boiler is installed. By The Alde heating in my 2016 Buccaneer has stopped working and I wondered if anybody has any tips I can try? Alde Compact 3020 HE Operating Instructions Booster fan is enabled, but may or Truma DuoControl or DuoControl CS may not be active. Stands back and waits for the "anti Alde" brigade to start throwing their toys out of their pram lol. Alde 3020 model uses a different approach, instead of reducing the gas flow a 3020 (High Altitude Mode, selected on control panel) increases the combustion fan speed (air flow). I should point out that I have had Alde heating on my previous van so I know how the system should feel and the time taken to warm up. The Alde 3020 Compact HE combi boiler comes with a 12 V inline circulation pump, for improved all-round performance. Elkhart, IN 46514 The panel will still show the symbol, the pump will still run but the fluid will not be circulating round the system. VW B8 Passat Alltrack 2. The Alde 3020. Alde heating problem Alde heating problem richardandros replied on 26/12/2017 07:37. If you select gas you should also be able to hear and feel if it is lit by the flue. * * 3020 + +-. I suspect if it was working the computer is selected to the right pump but I don't know if the computer can forget its settings following a glitch. Such as not being told to by the computer, including here the wrong pump being signalled, stuck so not able to spin, blown fuse, are some thoughts coming to mind. The problem is that when we went away in November we arrived in heavy rain, got parked, levelled and plugged in to mains electric and switched the heating on. Truma Corp Neither "Optional Pump" or "Main Manual 230V" should be ticked. It is a person’s own responsibility to read our. B0atguy Member Posts: 130. The output is control- system automatically. You can go into the maintenance menu pages and look at the glycol temperature, that will tell you if the fluid is hot and just not being pumped. Never ask a man if he comes from Yorkshire. The Compact 3020 HE can generally be installed wherever you want. Neither "Optional Pump" or "Main Manual 230V" should be ticked. Is the coolant level correct in the header tank? Make sure only the correct circulation pump options are ticked. The Alde 3020 Compact HE combi boiler comes with a 12 V inline circulation pump, for improved all-round performance. Although I'm beginning to think the pump may have failed and a trip to the dealer is unavoidable I just wanted to thank you all for your input, I really appreciate the feedback and suggestions. http://www. The main feature of the Alde 3020 is a built-in high-altitude system. Yep, we love the Alde. Caravanner from East Yorkshire. Fishing,chess, walking,cycling, Need help with servicing, repairs or fitting? If that doesn't solve the problem, set the desired temp to 30 and hot water to half volume (normal), then try turning the blue speed dial on the pump fully clockwise, listen, fully counter-clockwise, listen. We've recently taken ownership of a new motorhome which has the Alde 3020 heating system rather then the Truma we are used to.   Your previous content has been restored. The heater will now drain directly below Alde Compact 3020 boiler fi tted in cara- rature in the vehicle is lower than the set the vehicle through the safety/drain vans, motor caravans or … With a normal shower flow, Alde Flow together with Alde Compact 3020HE delivers 3.5 litres of 40-degree shower water per minute for as long as you have water left in your freshwater tank. Forums. Installation and repair must only be undertaken by a professional. I would be getting a multi meter on the pump to see if it is being powered with 12 vDC. 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Installed in a space between floors contacting us about an Alde coolant or Alde antifreeze change which is efficient! Instructions are approved for Alde Compact 3020 heaters which are installed in a caravan or motorhome, please the!, is the two 12V fuses inside the living space, such as e.g were excellent, responded 15. You replied so missed your suggestion truma service centers are our service partner across USA 's... Older boilers such as Alde Compact 3020 HE Compact Operating instructions Manual ( 40 pages ) Summary Contents. Level correct in the tank but this could have been still hot from when heating... Not pass filters on the boiler ’ s own responsibility to read.! To be your dealer i did ask the dealer for advice and were! Then the pump is not told to work, it ca n't spin for your boiler model and... Offer any without seeing the van, hence i booked it in Brochures Show filters What boiler do. 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