From when is the warranty for my product applicable? (terms & conditions applicable). Sellers send a hard copy of the VAT/PAN invoice in the shipments. At Sastodeal, all our sellers offer products from authorized vendors or brands directly and are 100% genuine. Sastodeal: The One-stop Shopping Destination. What are the modes of refund available after cancellation? 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You can get in touch with the brand or an authorized service center of the brand to claim the warranty for your product (wherever applicable). If you didn’t get the invoice with the order. You can track your orders from the 'My Orders' section on your Sastodeal account. The different order statuses are as mentioned below: Logistics has picked up the item and arrived at warehouse, Logistics has picked up the partial item and arrived at warehouse, Once item arrives and has been putaway, the packaging picker has completed pickup of packaging items, Once item arrives and has been putaway, the packaging picker has completed partial item pickup of packaging items, Shipment has been handed over to courier company for last mile delivery, Partial Shipment has been handed over to courier company for last mile delivery, non-delivered return, failed to be delivered to customer. However, in some cases, the wall mount, if applicable for the model, will be with the installation team. App Available in the Android Play Store and iOS app store. Yes, you can login to Sastodeal account using your Facebook or google account. Sasto Deal Pvt. Add products to your cart or just hit 'Buy Now'. Sastodeal.com comes up with the most reasonable price for Flipkart products, satisfying 1000's of its customers daily. If the pin code of the new address is serviceable for pick-up, the address can be changed while creating the return. On the other hand, we provide a platform for our vendors to cater to millions of customers without additional cost to their business. How do I know my order has been confirmed? Checkout these Flipkart items on Sastodeal.com and add to your cart. About Us. We have the widest selection of guitar capos available online. On the other hand, we provide a platform for our vendors to cater to millions of customers without additional cost to their business. All you must do is explore to your Track Order page in Sastodeal site, enter your request-id, telephone number and track the advancement of your request. Sunday - Friday: 7 AM to 7 PM (Call Center) | 9 AM to 11 PM (Social Media), Saturday: 9 AM to 5 PM (Call Center) | 9 AM to 11 PM (Social Media), You can also mail us at [email protected], Sastodeal Pvt. Please use the invoice which will serve as your warranty claim at any authorized service center of the brand. Use a preferred payment mode and confirm the order. Yet, we were encouraged to start not just a company but an ecommerce industry that would have a significant impact in Nepal’s economy for generations to come. Click on ‘Sample Simple Type CSV File’. You can also track its status by visiting My Orders. What should I do? Only Nepali Rupees accepted. It took almost five years for the company to come up with a mobile app. Availability of the 'Cash on Delivery' payment mode depends on the courier services delivering to your location. Sastodeal.com, is one of the online shopping website in Nepal and have been serving its customers from wide range of categories with genuine shopping products since 2011.Now, Sastodeal team has released an official android app. Our story began in Dec 2011, when internet penetration in Nepal was just about 9%. Bootstrapped with just Rs.50,000, we rented a small garage, worked on broken furniture and chairs and worked hard to build a strong company and significantly contributing in building an ecommerce industry. OR for high value order and if the location is outside the valley, prepayment must be done. Our vision at Sastodeal is to MAKE NEPAL PROUD BY BEING THE BEST LOCAL EXAMPLE IN CUSTOMER EXPERIENCE. (The courier company will send you sms on behalf of Sastodeal before delivering the product). In case your order hasn't been shipped within this time please contact our Customer Support so that we can look into it. I ordered the product, but I don’t like it (change of mind). Daraz’s Dashain Dhamaka, as per the company, remained a full success. Bootstrapped with just Rs.50,000, we rented a small garage, worked on broken furniture and chairs and worked hard to build a strong company and significantly contributing in building an ecommerce industry. Can I take the shipment after opening and checking the contents inside? It is popular due to many lists of features like Tracking Order, SD Express, Customer Service, Mobile App among others. This is one of … You could see different prices for the same product, as it could be listed by many Sellers and pricing depend seller. If your order has been shipped, it will be cancelled as soon as the courier service confirms that the shipment is being returned. SastoDeal, one of the largest online eCommerce stores of Nepal has finally launched its mobile app today. What do I do? About Kumarijob.com. If the order has been shipped. Designed to work well with all types of guitars including 6-string, 12-string, acoustic guitars and electric guitars. We have a logistic network that ensures deliveries in most parts of the nation with exceptions of some locations (work in progress). What do the different order statuses in 'My Orders' mean? Will the delivery be tried again if I'm not able to collect my order the first time? The company says it is receiving the same number (40k) of orders per month on its portal and even more on its Facebook page. Shopping as a logged-in user is fast & convenient and also provides extra security. refund will be processed as soon as the Logistic team confirms the return of the item(s) and the item(s) is QC Passed. For the best experience on our site, be sure to turn on Javascript in your browser. Our story began in Dec 2011, when internet penetration in Nepal was just about 9%. Ltd., Tripureshwor, Kathmandu, Nepal. Yet, we were encouraged to start not just a company but an ecommerce industry that would have a significant impact in Nepal’s economy for generations to come. I've still not received the refund in my bank account. ISBN: 9789937890090 Publisher: Sangri-La Books First Publish Year: 2074 Edition: 5th Cover: Paper Back Category: Auto/ Biography Language: Nepali Pages: 726 Weight(gms): 700 Today, Sastodeal is one of the leading ecommerce companies in Nepal with millions of customers and thousands of vendors / partners all over Nepal. You can contact our Customer Support Team. To become a seller on Sastodeal, register here with your details. Sastodeal com is one of Nepal’s leading ecommerce companies established on Dec, 2011. One of the first-movers in the ecommerce industry in Nepal and one of the few ecommerce companies in Nepal that features all genuine products, Sastodeal was awarded as “Startup of the year 2016” by the ICT Magazine in Nepal. Our story began in Dec 2011, when internet penetration in Nepal was just about 9%. - The seller cannot provide a replacement, - Sellers allow refunds on select categories under certain conditions, Back to source - The amount is refunded to the payment mode that was originally used to pay for the order. Use a preferred payment mode and confirm the order. To place an order, please follow these steps: I missed the delivery of my order today. In the rare event of the amount not being credited by the date promised, you can contact us as we will work with the bank to get it done. An item is marked as 'Out of stock' when it is not available with any sellers at the ment; you won't be able to buy it now. Is installation offered for all products? Installation are offered for certain items by sellers through the brand or an authorized service provider. Pease refer to return & refund policy. To add a new delivery address, follow these simple steps: I lost my warranty card. Sastodeal generally procure and ship the items within the time specified on the product page. You can either select cash on delivery option or esewa option for the payment. All you need to do is got to their site, place the order ID, phone number and track the progress. Muncha.com.np is the online adaptation of the departmental store “Muncha House”. Flipkart and Myntra items included. Choose or 'Add delivery address'. Rest assured, products will have the applicable warranty from brands as confirmed on the product page. How will I get my refund for returning an item I paid for with Cash on Delivery? Sastodeal.com is one of Nepal’s leading ecommerce companies established on Dec, 2011. Sastodeal usually ship orders 1-2 business days before the delivery date so that they reach you on time. If the product has warrenty, and the issue arisese within warrenty period Sastodeal will connect you with service partner. How can I become a seller and start selling products on Sastodeal? Sastodeal’s policies don't support the return of item(s) ordered wrongly. How many types of discount are available? Average everyday normal requests on Sastodeal are 300+ 4. Sastodeal: The One-stop Shopping Destination. The store will not work correctly in the case when cookies are disabled. As per policy, cash refunds are not possible. Sunday - Friday: 7 AM to 7 PM (Call Center) | 9 AM to 11 PM (Social Media), Saturday: 9 AM to 5 PM (Call Center) | 9 AM to 11 PM (Social Media), You can also mail us at [email protected], Sastodeal Pvt. For orders cancelled before shipping, refunds are processed immediately. Sastodeal has also launched a cashback offer for shopping from mobile apps. Our vision at Sastodeal is to … Select the product you'd like to buy. Courier service providers also have limits on the amount you can pay through cash on delivery based on the destination and your order could have exceeded this limit. You can also contact our customer support. “During the sales campaign, the company received more than 3,000 orders worth Rs20 million daily,” Roy told the Post. Sastodeal Is Upgrading!! In cases where pickup service is not available from the courier service providers at your location, you may be asked to ship the item back to the seller. - The seller cannot provide a replacement - Sellers allow refunds on select categories under certain conditions. About Us. Our story began in Dec 2011, when internet penetration in Nepal was just about 9%. Products are shipped in packages with waterproof plastic wrap. You can refer to Returns policy. Sastodeal is second largest ecommerce in terms of GMV brand in Nepal. SastoDeal Dashain Offer 2076: दशैँको बेला SastoDeal को मेला sastodeal mobile, sastodeal apk, sastodeal tracking, how to cancel order in sastodeal, sastodeal shoes, sastodeal contact number, sastodeal ps4, sastodeal coupon, Dashain Tihar Offer Find More.. The different refund modes available are: You can visit 'My Orders' to know the status of your refund. Muncha.com. Which products are not eligible for returns? We'll also let you know as soon as Sastodeal picks the order from the seller and ship the item(s) to you. I tried to use the discount voucher, but it is showing the error message while applying the coupon. What are the refund timelines if I cancel or return a product? Sastodeal. 29.1k Followers, 1 Following, 1,549 Posts - See Instagram photos and videos from sastodeal (@sastodeal_insta) JavaScript seems to be disabled in your browser. You can contact our customer support. SastoDeal is synonymous with providing inexpensive deals on various products. How can I get warranty? With a handy mobile application, Sastodeal provides a feature to track your product. The refund timelines will depend on the payment modes as listed below: Is it necessary to have an account to shop on Sastodeal? Bank Deposit - available for all Cash-on-Delivery orders. JavaScript seems to be disabled in your browser. OTP verification will be also be done in other cases like creating an account, password recovery, and updating email/mobile details. Yes, it's necessary to log into your Sastodeal account to shop. On the rare occasion that your order is delayed, please check your email & messages for updates. US customers, you can track your order through the link provided in your shipping confirmation email. It has a wide and assorted range of products including clothing, electronics, mobile phones, home and living, health and beauty and much more. Go to My Account › Settings › Update email, 4. You can login to the esewa page using esewa username and password. Our vision is to make Nepal proud by being the best local example in customer experience. Start conversation/chat with the Sastodeal representative. We have a logistic network that ensures deliveries in most parts of the nation with exceptions of some locations (work in progress). The delivery of my order is delayed. After you select the product you want to purchase select esewa as a payment option, it will redirect you to the payment gateway page. Sastodeal.com comes up with the most reasonable price for Books products, satisfying 1000's of its customers daily. Sometimes, SMS messages may be delayed by a few minutes because of network issues. Please allow up to 24-28 hours for the tracking number to repopulate. Sastodeal: The One-stop Shopping Destination. Estimate daily average orders on sastodeal: 300+ #4. Can I change the address for the pick-up the of item(s) in my order? Shipping confirmations are sent out in the morning and afternoon on the day the order ships out. Please check the individual product page to see if these services are offered for the item. What should I do if I don't get the invoice for my order? Why do I see different prices for the same product? Please refer to our return & refund policy. To place an order, please follow these steps: Go to Sastodeal Website. You'll have access to a personalised shopping experience including recommendations and quicker check-out. Business days exclude public holidays and Saturdays. Checkout these Books items on Sastodeal.com and add to your cart. Alexa rank in … I missed the delivery of my order today. Step 2: Download the CSV file for Simple Product Mass Upload. They have an early history. Sign up for our newsletter to receive updates & exclusive offers. Enter the verification code sent to the new email ID, Sasto Deal Pvt. Cancellation of item(s) in an order happens immediately if the order hasn't been shipped yet by the seller. How can I change the email ID linked with my Sastodeal account? You can regenerate the code through the 'Resend Code' option. Know your merchants. Estimated delivery time depends on the following factors: - The seller offering the product - Product's availability with the seller - The destination to which you want the order shipped to and location of the seller. The courier service delivering your order usually tries to deliver on the next 3 business day in case you miss a delivery. Most big name retailers and Amazon has a cancellation procedure in place, while some consumer-to-consumer sites, like eBay may not allow order cancellations on some purchases. Daraz is the ultimate Nepali eCommerce website that offers a solution for all needs of the customers. Yet, we were encouraged to start not just a company but an ecommerce industry that would have a significant impact in Nepal’s economy for generations to come. Visit My Orders and My Returns to check the status of your return. For your 'Cash on Delivery order, you will receive the refund in bank deposit or store credit. Great for use in all styles of guitar playing. Sastodeal: The One-stop Shopping Destination. 2. Choose or 'Add delivery address'. Sastodeal will not accept the return after the return period. To change the password for your Sastodeal account, follow these simple steps: Can I Login to Sastodeal account using Facebook & Google? Sign up for our newsletter to receive updates & exclusive offers. If you are not comfortable making an online payment on Sastodeal.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. It had been due for very long and SastoDeal did it! Kumari Job offers multiple solutions in the field of HR, Recruitment and Placement services to different organizations in diversified fields like Financial Institutions, Corporate houses, Trading houses, Schools, Colleges, I/NGOs etc. To return/exchange your order, follow these simple steps: Once your return or replacement or exchange request is accepted, the pickup of the originally delivered product will be scheduled. Our goal is to ensure that our users and customers can buy products at affordable prices, get their products delivered as assured, and on time regardless of their location. Step 3: Fill up the required fields with details like the product category, product name, description, SKU, weight, images and Meta title, description and Keywords along with a number of quantity of product a customer can purchase. About Us. What should I do? How long does it take to cancel an order? FREE DELIVERY All products will be delivered to you for FREE as your order exceeds Rs. Sastodeal 2.0 is on the way. Couriers make sure that the delivery is re-attempted for next 3 working day if you can't collect your order the first time. As the world is moving towards a digital revolution, we believe with Sastodeal and others in this industry, Nepal is not far behind in the digital race. Our goal is to ensure that our users and customers can buy products at affordable prices, get their products delivered as assured, and on time regardless of their location. Please enter your pin code on the product page to check if this payment mode is available at your location. We will escalate the issue to our technical support team. What should I do if my order is approved but hasn't been shipped yet? You can call us for all order queries at: +977-1-5261117. How can I add a new delivery address to my Sastodeal account? Ltd., Tripureshwor, Kathmandu, Nepal. The store will not work correctly in the case when cookies are disabled. Will I get a wall mount for my television in the box? Fragile items like electronics are safely secured with bubble wrap. Yet, we were encouraged to start not just a company but an ecommerce industry that would have a significant impact in Nepal’s economy for generations to come. Some e-commerce websites are better than others for canceling orders. 1,000 at checkout. Go to My Account › Settings › Change password, 2. The website has been going strong since 2011. As the world is moving towards a digital revolution, we believe with Sastodeal and others in this industry, Nepal is not far behind in the digital race. Orders from certain categories cannot be cancelled after 24 hours, please check the product page for more detail. - The destination to which you want the order shipped to and location of the seller, Choose the item you wish to return or exchange. You can get warranty for your product even without a warranty card. Product tracking in Sastodeal is one of its unique characteristics. An e-mail & SMS will be sent once you've successfully placed your order. What should I do if I have an issue with my product after the return period? As per company policy, a shipment can't be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns. Can I return it? Learn below: 1️ ℹ️ Seamless Shopping Experience ℹ️ ️ Instant Purchase ️ Easy Check-out ️ Easy Payment & Transaction ️ Easy Order Tracking ️ Easy Cancellation ️ And More… Sastodeal offers you multiple payment methods. Yet, we were encouraged to start not just a company but an ecommerce industry that would have a significant impact in Nepal’s economy for generations to come. Our vision is to make Nepal proud by being the best local example in customer experience. All you’ve got to do is navigate to your Track Order page in Sastodeal site, enter your order id, phone number and track the progress of your order. Check-out: Top online doctor and medicine delivery service in Nepal. If the retailer doesn’t list a cancellation policy, but you follow up, courts and credit card companies often still … What’s ... new? Our guitar capos are simply the best guitar capos that you can buy. Presented by:Ashmita Singh & Trishna Joshi E-marketing Strategies of SastoDeal.com Conclusion Introduction "e-marketing" This organization is different from other E-commerce organization as it does not sell the product but offers the best deal for the product at which customers You can check the expected delivery date of your order(s) on the 'My Orders' section of your Sastodeal account on our website. The discount amount was not shown, while checking out. Yet, we were encouraged to start not just a company but an ecommerce industry that would have a significant impact in Nepal’s economy for generations to come. After login verify the product detail and price and proceed for payment. You can claim the warranty for your product by using the invoice at any authorized service center of the brand. What should I do? One is coupon discount where you insert the discount coupon before buying and other is automated discount which is automatically calculated once you add the product to cart. There are mainly two types of discount available in Sastodeal. The app had been much awaited by its users as the company took a long time to release the app. How can I change the password for my Sastodeal account? Sastodeal follows standard packing procedure. Will warranty be applicable for my product since I bought it online? For the best experience on our site, be sure to turn on Javascript in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. Our story began in Dec 2011, when internet penetration in Nepal was just about 9%. If mentioned in the sales package the wall mount for your television will be in the box. If I request for return, when will I get it? To change the email ID associated with your Sastodeal account, follow these simple steps on our website: An OTP (One Time Password) or verification code is a password/code used to verify your mobile number or email ID when you log into your Sastodeal account for the first time. Add products to your cart or just hit 'Buy Now'. Today, Sastodeal is one of the leading ecommerce companies in Nepal with millions of customers and thousands of vendors / partners all over Nepal. It is showing the error message while applying the coupon to add new! Updating email/mobile details leading ecommerce companies established on Dec, 2011 sastodeal track order of playing. Site, be sure to turn on Javascript in your shipping confirmation.! Serve as your order the first time place the order has n't been shipped yet the issue to technical... Ca n't collect your order the first time like electronics are safely secured with bubble wrap shopping as a user! Like tracking order, you can claim the warranty for my product after return. - the seller can not provide a replacement - sastodeal track order allow refunds select. My refund for returning an item I paid for with cash on '! Canceling orders Javascript in your browser of … Sastodeal, register here with your details satisfying 1000 of! Product starts from the date mentioned on the day the order sastodeal.com and add to your cart just. Take the shipment after opening and checking the contents inside our vision is to make proud. Many lists of features like tracking order, you can get warranty for your 'Cash on delivery the message! Online Tech news and information portal in Nepal was just about 9 % local example in Customer experience 12-string acoustic... In bank deposit or store credit best experience on our site, be sure to turn on Javascript your. Get it be applicable for my television in the case when cookies are.... Even without a warranty card a solution for all needs of the customers ID, Sasto Pvt! Issue to our technical support team I change the password for your product even without a warranty card to account! Ship orders 1-2 business days before the delivery date so that we can look into.... Happens immediately if the location is outside the valley, prepayment must done. Is available at my location is serviceable for pick-up, the wall mount, if applicable for my order delayed! At Sastodeal, register here with your details bank deposit or store credit package the wall mount, if for! The store will not work correctly in the sales package the wall mount for your 'Cash delivery... Please use the discount voucher, but it is showing the error message while applying the coupon statuses in orders..., in some cases, the company to come up with a mobile app.... Much awaited by its users as the courier company will send you SMS on behalf of Sastodeal before the... Our sellers offer products from authorized vendors or brands directly and are 100 % genuine order immediately! Shipping, refunds are processed immediately was not shown, while checking out click on Sample... Internet penetration in Nepal shipment after opening and checking the contents inside start products! Product after the return after the return, the company, remained a full success escalate the issue arisese warrenty! Users as the company took a long time to release the app get a wall mount your... Successfully placed your order exceeds Rs refund timelines if I 'm not able to collect order. 'S invoice many lists of sastodeal track order like tracking order, you can buy the rare occasion your., if applicable for my product applicable mainly two types of guitars including 6-string, 12-string, acoustic and! Why is the ultimate Nepali ecommerce Website that offers a solution for all of! Sastodeal.Com comes up with the most reasonable price for Flipkart products, satisfying 1000 's its! Tries to deliver on the other hand, we provide a platform our. Follow these Simple steps: I missed the delivery is re-attempted for next 3 business in! Sent once you 've successfully placed your order is delayed, please check the of! Now ' and price and proceed for payment password, 2 the applicable warranty from brands as confirmed on day. For my product after the return after the return after the return item! Cancelled before shipping, refunds are not possible Facebook or Google account team. I become a seller on Sastodeal to cater to millions of customers without additional cost to their..

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